OBJECTIVE: Above all, ensure that BoardBuild strengthens communities through well-governed, diverse boards of directors. Accomplishing this objective means that the BoardBuild organization must be financially viable and delivers high-quality products and services to a receptive market. How do we make sure this is happening? Through measuring community impact for each audience served by the organization. Social Impact Measurement is a process of understanding how much social change occurred and can be attributed to an organization’s activities. Each impact measurement should be:  Clearly defined  Quantifiable  Adaptable  Show depth and breadth  Practical and actionable Tracking these indicators provides many benefits:  Continuous improvement of our products and services  Continuous operational improvement  Empirical performance information for both current and potential funders  Anecdotes and stories for marketing and communications to nonprofits and individuals The following audiences and functional areas will be key to include in impact assessment:  NPO Board of Directors  NPO Executive Management  Individual User  Corporate / Employee User Deliverables:

1. Team will review, edit and develop impact measurements for each of BoardBuild’s audiences.
2. Team will develop tools to measure impact.
3. Team will implement and execute Year 1 impact measurements.
4. Team will assess and report Year 1 community impact.