Challenge: We lack of systems or infrastructure to efficiently and effectively measure and assess the programs we deliver. Opportunity: Improved impact tracking will lead to better strategic decision making, and better reporting ability to funding sources and grant-makers. Deep dive into program(s) that are the subject of the project (purpose, design and delivery methods, target audience, program theory, outcomes, etc.) We need your help to conduct research on effective, sustainable strategies for evaluating program effectiveness. We need to take a step back and assess all of our programs, and use qualitative and quantitative analysis to make sure the programs we work so hard to offer are actually creating the individual and community benefits we are desiring. If our board is able to going forward efficiently, and in real-time, track the impact of our programs, it will help us make strategic decisions with our limited resources.We are interested in learning how other successful grant-supported programs with similar objectives are evaluated and demonstrate their effectiveness to stakeholders. How is program effectiveness, defined, measured and bench marked? How do administrators communicate assessment results with stakeholders and make improvements? We also need to have better awareness of the resources available to support programs and evaluation efforts. For instance, are there grant opportunities for improving evaluation systems? Are there opportunities to network and collaborate with local educators/universities who offer pro bono or low cost evaluation services?  We are also interested in curated examples, and your recommendations for adopting certain program-specific evaluation strategies, measures, techniques, etc. The milestones and activities for this project are grounded in a design thinking approach. To learn more about design thinking and how it works, check out these online resources: HBR, Why Design Thinking Works. https://hbr.org/2018/09/why-design-thinking-works  MIT, Design Thinking Explained. https://mitsloan.mit.edu/ideas-made-to-matter/design-thinking-explained  IDEO, Design Thinking.  https://designthinking.ideo.com/